Privacy Policy

1. Who We Are

This Privacy Policy applies to Advanced Woonsocket Concrete, located at 157 Park Ave, Woonsocket, RI 02895. We operate the website at concretewoonsocket.com and can be reached at info@concretewoonsocket.com.

2. Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit our website.

Information you provide

When you fill out a contact or estimate request form on our website, we collect the information you submit - this may include your name, phone number, email address, property address, and a description of the work you are inquiring about. We only use this information to respond to your inquiry and schedule estimates or service.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This information is used in aggregate to understand how visitors use our website and to improve it. It is not used to identify you personally.

3. Cookies

Our website may use cookies - small text files stored on your device - to support basic website functionality and analytics. Cookies help us understand which pages are most useful to visitors.

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent. If you disable cookies, some parts of the site may not function as expected, but your ability to contact us or request an estimate will not be affected.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests
• Schedule and coordinate service appointments
• Communicate with you about your project
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. How We Share Your Information

We do not share your personal information with outside companies except in the following limited circumstances:

• Service providers who help us operate our website or business (such as hosting providers or form processing tools), and who are bound to keep your information confidential
• When required by law, such as in response to a valid subpoena or legal process
• To protect the rights, property, or safety of Advanced Woonsocket Concrete, our customers, or others

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are generally retained for up to 2 years for business records purposes, after which they are deleted or anonymized. You may request deletion of your information at any time by contacting us at info@concretewoonsocket.com.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at info@concretewoonsocket.com. We will respond to verifiable requests within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no transmission of data over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: